How can we contact you? Call 845-255-0197 or use our contact form for the quickest response.
What about shipping? The World's Coolest Rain Gauge and parts usually ship via US Mail. Free. Free! Larger orders may ship UPS but guess what. Still free.
My rain gauge isn't working. Uh-oh! Check out our troubleshooting page for tips.
Is this thing guaranteed? You bet. The copper flute has a lifetime guarantee. Plastic and steel parts have a five year guarantee. HOWEVER:
Due to a flood of poor quality, counterfeit rain gauges now available on Amazon, eBay and Etsy, I've been forced to amend my 'no questions asked' guarantee to a 'one question asked' guarantee. I may need proof of purchase to provide my legendary customer service. Unfortunately I cannot guarantee or service gauges that I did not make. I'm struggling to control the widespread misuse of my trademarks and copyrighted designs and images but the best way to be sure you're getting a high quality, guaranteed gauge is to buy from us or a trusted retailer. Thanks for understanding!
Can I return my rain gauge? Yes. You are under no obligation to love your rain gauge and can return it for a refund within 60 days of purchase. After 60 days, call me. We can talk about it. Contact us and we'll issue a return authorization along with directions on where and how to send it.